WBS Training Logo

TQ1 Office Management: Secretariat and Assistance

The partial qualification "TQ1 Office Management: Secretariat and Assistance" from WBS TRAINING teaches you the basics for assistant and secretarial tasks. You learn to coordinate appointments, handle business correspondence and emails, and organize meetings. The live online course lasts 84 days and prepares you for jobs in secretariat, assistance, and administration. With a Bildungsgutschein (education voucher) or AVGS, the continuing education is free for you. I think the model is fair for everyone who wants to start in office management.

0.0
0.0 out of 5 stars (based on 0 reviews)
WBS Training Logo
0.0
0.0 out of 5 stars (based on 0 reviews)

TQ1 Office Management: Secretariat and Assistance Overview

Icon
Start and Duration
  • The current course date runs from 27.10.2026 to 04.03.2027, that is 84 days.
  • The instruction takes place full-time as live online instruction.
Icon
Funding
  • Eligible for funding via Bildungsgutschein (education voucher), Qualifizierungschancengesetz, or Rehabilitationsförderung.
  • According to the MY·TQ initiative, the continuing education costs you 0,00 € with funding. WBS TRAINING advises you free of charge, e.g., on Bildungsgutschein (education voucher) or AVGS.
Icon
Target Group
  • The target group is people without a vocational qualification, career returnees, migrants, soldiers, and working professionals.
Icon
Admission Requirements
  • Before the course starts, an aptitude assessment takes place; language skills at level B2 are recommended.
Icon
Certificate
  • Partial qualification.
Icon
Language
  • German

About this online course

Basic information

In the TQ1 module "Assistenz- und Sekretariatsaufgaben erledigen" (Handling Assistance and Secretarial Tasks) from WBS TRAINING, you learn the basics for supporting managers and teams. You take on tasks related to appointments, correspondence, and meetings. The module is part of the partial qualification as an Office Management Clerk.

Content-wise, it covers business mail, phone calls, and emails. You work with business and database systems and plan appointments and events. You create documents independently, and you support your team with minutes and presentations. The program also includes keeping a cash book.

The course runs full-time and completely live online on the TERTIA Online-Bildungs-Campus TOBi. Subject lecturers teach you directly, and on-site education mentors help with questions. During the continuing education, a PC learning station is available to you at a WBS branch. I find the model useful because you get personal support despite online lessons.

The partial qualification is aimed at people without a vocational qualification, career returnees, migrants, soldiers, and working professionals. Before starting, WBS TRAINING checks your suitability in a personal interview. Language skills at level B2 are useful so that you can follow the lessons well.

At the end of the continuing education, you receive a partial qualification as proof of your new professional skills. This opens up positions such as office assistant, secretary, or administrative employee. In my opinion, these are good entry-level jobs because organizational talent is in demand in almost every company.

Contents:

  • Process business mail, phone calls, and emails
  • Apply operating and database systems
  • Plan and coordinate appointments
  • Plan and conduct events
  • Independently create and edit documents
  • Assist in creating documents
  • Assist in creating minutes
  • Assist in creating presentations
  • Maintain cash book
  • Organize meetings
  • Handle correspondence
  • Complete administrative tasks using modern communication tools and office software

Who offers this course?

WBS Training Logo
0.0
0.0 out of 5 stars (based on 0 reviews)

WBS TRAINING is a nationwide education provider with over 40 years of experience and more than 280 locations in Germany. The company offers continuing education, retraining, and coaching, many of which can be funded via a Bildungsgutschein (education voucher). WBS TRAINING is AZAV-certified and was named a top continuing education provider for 2026 by Focus magazine.

WBS TRAINING contact information

  • Email: kontakt@wbstraining.de

  • Address: WBS TRAINING SE, Lorenzweg 5, 12099 Berlin

TQ1 Office Management: Secretariat and Assistance Pricing

Prices updated in August 2026

Price

€0.00 with funding

After the MY·TQ initiative, the partial qualification will cost you €0.00 if funded through a Bildungsgutschein (education voucher) or AVGS.

  • Live online instruction with qualified subject instructors
  • PC learning station at a WBS branch during the entire continuing education
  • Personal support from educational mentors on site
  • Free advice on your individual funding options
  • Completion as a partial qualification

Alternatives

WBS TRAINING Reviews & Experiences

Filter & Sort

0.0
0.0 out of 5 stars (based on 0 reviews)

There are no reviews yet. Be the first to write one.

Rate WBS TRAINING now!